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Clinical Business Operations Representative
Company: University of Miami
Location: Coral Gables, FL
Employment Type: Full Time
Date Posted: 05/24/2022
Expire Date: 07/24/2022
Job Categories: Education
Job Description
Clinical Business Operations Representative
The Department of Medicine, Division of Pulmonary, Critical Care, & Sleep Medicine has an exciting opportunity for a Full-time Clinical Business Operations Representative to work on the UHealth Campus. The Clinical Business Operations Representative will provide support and assistance to Pulmonologists in a patient care setting. The Clinical Business Operations Representative facilitates the prompt resolution of problems related to pre and post care that arise in daily clinical operations. The incumbent in this position performs general administrative and receptionist functions, to include answering incoming calls, efficient management of patients, and the acquisition of necessary patient-care and records.
Supports department and/or department leadership with daily clerical tasks.
Responds to routine inquiries from external or internal sources with standard correspondence or other messaging.
Plans meetings and takes detailed minutes, as needed.
Answers phone calls, provides information to callers or connects callers to appropriate staff.
Schedules appointments and updates calendars.
Makes travel arrangements and reservations for department leadership and staff, as needed.
Composes and types correspondence, such as informative materials; creates spreadsheets and presentations.
Greets and provides general support to visitors.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

High school diploma or equivalent required
Minimum 3 years of relevant experience
Strong conflict management and resolution skills.
Outstanding interpersonal skills, ability to handle and resolve sensitive human resources issues.
Outstanding organizational skills are necessary to manage many competing timetables and responsibilities. Ability to delegate and effectively supervise and plan for the timely and successful completion of short- and long-term objectives.
Excellent verbal and written communication skills to communicate effectively with a large and diverse constituency, including administration, division faculty patients, and support staff. Will communicate information in written, electronic, oral and presentation formats.
Must be able to work independently and to accept responsibility for complex and sensitive decision-making as it relates to the overall flow of the ambulatory practice.
Interpersonal relationship skills needed to motivate staff and work with leadership, and physicians in a positive and collegial fashion.
Any appropriate combination of relevant education, experience and/or certifications may be considered. .
Contact Information
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