The Network Dispatch Technician will dispatch Maintenance and Headend Technicians on outages and other HFC network issues. They will use the Comcast trouble ticketing system to accurately document problems including diagnostic results and multiple product correlation as well as any necessary escalations and resolution information. T The Network Dispatch Technician will notify appropriate individuals and organizations of network outage and restoration events. Punctual, regular, and consistent attendance. Ability to work overtime as needed.
Qualifications / Requirements
HS Diploma or equivalent. Experience in a dispatch environment including answering telephones, logging events, providing technical support and repair coordination. Two years experience in a Centralized-testing environment and broad based knowledge of the telecommunications field including Internet, Telephony, HFC cable systems.
Comcast is an Equal Employment Opportunity/Drug-free/Affirmative Action workplace employer.
Thank You For Referring The HBCU Career Center!
Send a link to this page to a friend, along with your name, your email address, your friend's email
address and a personal note... Just fill out the form below!
