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Job Description
Comcast has a unique history and culture. Started in 1963 with our three founders, Comcast has since grown from a single cable television operation serving 1200 customers to one of the worlds leading communication companies. We think you will agree that Comcast is the type of organization for which you want to work. Comcast has been rated as one of the Best Companies to work for in Washington!
Qualifications / Requirements
If you enjoy working in a fast paced, fun environment with the opportunity for rapid advancement and FREE CABLE and HIGH SPEED INTERNET, 401(k) with 100% match and Tuition reimbursement, then Comcast is the place for you!
Comcasts Lynnwood Call Center is seeking flexible, fun, motivated individuals with a passion for technical troubleshooting while providing top notch customer service and the record to prove it. A potential Comcast Technical Repair Representative will enjoy working in the Call Center environment, if you have already worked in a call center and have been successful than Comcast is a great place for you!
The ideal candidate will love to sit at their desk, work on the computer and take inbound calls from customers experiencing technical difficulties with any of the three of our services; cable, internet and phone. The ability to creatively resolve issues while demonstrate empathy for the customer is a must! Multitasking, typing while assisting a customer always with a positive bright attitude and the ability to assist the last customer of the day the same as you would the 1st is a necessity. Candidates possessing technical care or troubleshooting backgrounds strongly desired.
High volume calls, high volume service with great attendance is required!
This position requires a minimum of 1 year of customer service experience. You must be able to type 25 wpm and work a shift that will begin after 9:00 p.m. every day of the week. You must be able to provide a High School Diploma or GED and pass a background check that includes criminal history and a drug screen. This position starts January 4, 2010. Comcast offers a competitive starting wage of $14.25 per hour along with opportunities for commission and career growth. Shifts that regularly end after 8 p.m. receive a shift differential pay equivalent to 10% of the hourly base rate for all hours worked.
Candidates with previous call center experience are encouraged to apply. All Candidates must apply online to be considered an applicant. Comcast is an Equal Employment Opportunity/Affirmative Action/Drug-Free workplace employer; we encourage veterans, minorities and women to apply for job vacancies.
Candidates must complete the online application in full paying special attention to grammar and spelling; please attach a resume and cover letter in order to receive the best consideration for a position.
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